Pretty well EVERYONE by now has seen the poorly faked up Reponse HQ photo from BP.  It’s even done mainstream news and there’s been an apology from BP.  Seemed dumb, especially as all they were actually doing was filing in two or three blank screens.

Well, today another photo has emerged that also looks decidedly odd (the original is here).

All looks fairly innocuous but there are a few bits out of place.

1. The control tower top left?  It would be over 200 feet tall to be up there surely?

2. The footwell light bottom right is a totally different colour to the surrounding sea.

3. A close look at the status screens shows doors and ramps as being open – at this height, really? (unfortunately I don’t know enough about the instruments to delve further).

4. That’s a very odd blur below ship in left hand windscreen – not at all like a smear on the screen.

BUT the best thing is the guy on the left has his fingers crossed.  Was it trepidation at the pending take-off (come on we all know this was pre-flight) or is he a BP exec just hoping people won’t notice?

Now of course there may well be plenty of image experts out there who will be able to prove this is an original and un-doctored image, BP may even come out fighting but honestly given their recent muppetry just how much do you trust the image above?

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]]> http://www.exponere.com/2010/trust-in-imagery-bp/feed/ 0 http://www.exponere.com/2010/corresponding-with-my-mp-about-the-digital-economy-bill/ http://www.exponere.com/2010/corresponding-with-my-mp-about-the-digital-economy-bill/#comments Fri, 09 Apr 2010 17:41:26 +0000 BarneyC http://www.exponere.com/?p=473

For a great many internet professional this week saw what can really only ever be described as a travesty of democracy take place in parliament; in an obvious attempt to force through ill prepared legislation the Government held back on normal parliamentary discussion preferring to wait until an odd wee period post announcement of an election and pre-dissolution – the wash-up.

I’m not going to cover the Bill (or Act as it now is) as there is plenty of very well written stuff out there however I thought it worth mentioning the brief discussion I have had with Michael Fallon, our MP for Sevenoaks and Swanley.

I had originally sent Michael an email on Apr 7th at 18:25, the day of the vote requesting details on why he had according to published sources failed like so many MPs to show for the previous night’s discussions on the Bill.  By 19:44 Michael had written back stating the reports were not only wrong, he had in fact attended but that he also had voted against the second reading of the Bill.

Needless to say I apologised for the incorrect assertion he had not and indeed requested the source of the attendance report to be amended.

Today a formal letter arrived from Michael, you can read it below.  And excusing the minor grammatical omission on the first line he makes it quite clear that the Conservative Party Line was against the Bill by enclosing a statement to party members from Jeremy Hunt – who both spoke and opposed the Bill.  Those I have attached also.

As a consultant a lot of my work since the late nineties has been looking at how by using semantic technologies, data navigation techniques and internet scale identity product strategy can be subtely tweaked to better fit the rapidly evolving needs of consumers first, business second.

Why? Well for anyonewho has read The Cluetrain Manifesto it’s obvious, for everyone else; quite simply when a business actually places the needs, wants and desires of their customers above those of the business (or it’s share holders) then they thrive.

Since being back in London I’ve been lucky enough to meet many interesting people sharing similar ideologies.  From the wonderfully enthusiastic Jonathan MacDonald and his “Every Single One of Us” movement to the truly inspiring millitant in Adriana Lukas and “her” Mine project.   All these projects, startups and thinking pretty well follow up on where Cluetrain left off, each takes a slightly different direction or stance.

Thus far though, for all their efforts I have yet to see any single project offer up good solid advise on why business should adopt the thinking of placing the consumer in charge let alone pragmatic guidance on practical use cases for identity, semantics and generally doing things in this way.

I can’t even remember how I stumbled upon “Pull” now earlier in the week.   Twitter most likely but I could see instantly that the author (David Seigel) and his team at The Power of Pull had obviously been paying attention to all the work put in over the years by a great many technologists, marketeers, anthropologists et al.

I’m not even going to try to describe the book, rather I will paste verbatim their own description below;  BUT for those that have heard me talk on identity, privacy, trust, semantics, data – in fact ANYTHING over the last ten years then you simply must go and buy this book, read, remember, acknowledge and move your business forward.

Anyway here is David’s own blurb…

How the pull paradigm and the semantic web combine to help businesses face the challenges of the future.

The Problem

On the Web today, we see millions of web sites, each of which presents web pages and documents. These are simply electronic versions of the old paper-based ways of doing things: writing checks, filing taxes, looking at menus, catalog pages, magazines, etc. When you search for something on Google, you get a list of web sites that may or may not have what you’re looking for, based on keywords found in the text. You have to look at each one and decide whether it answers your question. Google doesn’t know where the information or answers are; it just knows which pages have which keywords and who links to them.

Our information infrastructure isn’t scaling up very well at all. The average person now sees over 1,000,000 words and consumes 34 gigabytes of information every day. Mike Bergman estimates white-collar workers spend 25% of their time looking for the documents and information they need to do their work. One billion people are online now, and 4 billion have mobile phones. Exhaustion of IPv4 addresses (limit is 4 billion) is predicted for sometime in 2011. By 2030, there will be a minimum of 50 billion devices connected via internet and phone networks. Our information infrastructure is built to haul electronic versions of 19^th century documents for humans to read, and it’s keeping us from using information effectively.

The solution to our information problem is the semantic web and the pull paradigm.

The Semantic Web

The semantic web is nothing less than an overhaul of our information infrastructure, according to these basic principles:

• Electronic information will become unambiguous. Another word for semantic is unambiguous. In the Semantic Web, we declare what we mean in precise, standardized terms. Data that is semantic means exactly the same thing to any system or person who uses it.
• Data will become findable. Already we are seeing the emergence of the Open Web, where information lives online and can be found easily. There will be central repositories and central hubs that link information together. This is called “linked data in the cloud” and is the next trans-formation after services and software go online (see linkeddata.org). Humans now use 1% of all electricity to power data centers. The percentage will quadruple in ten years.
• Data will be reusable. We’ll keep all our data online in semantic formats and use it over and over by pointing to it. Data will become like Lego building blocks of information that can be combined and recombined to suit each particular task.
• Data will be interoperable. We won’t have to translate from one system to another. As an example, Edgar.gov will soon become a cloud-based hub for XBRL data from companies reporting results. Since everyone uses the same standards, all the software will be able to tie into the original sources of data and use it in the way that’s most meaningful to the subscriber.
• Devices will be ubiquitous. There won’t be any more computers as we know them. Apple OS and Windows as well as Google Android, iPhone, Blackberry, TVs, and book readers will all be replaced by Net-based screens of all sizes that simply see the web and do everything online. The market for netbooks is currently growing at 40% per quarter vs notebooks’ 20%. Prices will drop through the floor. Screens will be on your wrist, on your car dashboard, or on your wall, and they will connect to the net, where everything will take place.
• Systems will be flexible. We’ll start using flexible knowledge models and declarative systems that use data, rather than encoded processes, to drive business systems. Today’s procedure-driven software has already broken (most enterprises spend 80% of their IT budgets on maintenance). Tomorrow’s flexible systems will be adaptive – they will respond in real-time to business events and change themselves daily as the business environment changes.
• Real time. The semantic web lets us close the gap between what happens in the real world and when we know it. When the processes and products themselves generate the data, we will go to a real-time economy that will be much more efficient than our time-lagged way of doing things today.

The Pull Paradigm

We are making the transition from pushing information to pulling it, and that will change everything. Originally, the TV networks sent out signals for shows according to a schedule that benefitted their advertisers. Then, VCRs let consumers watch when they wanted and skip the ads. Now on-demand services let consumers watch a handful of TV shows whenever they like. The future is online, where you can find and watch any video ever recorded any time you like on any device.

• This will happen in all industries. People will pull information to them whenever, wherever, however they like. People will use online data lockers to store and guard their information, and that will replace today’s computers. It will power everything. We’ll store all our preferences there, so rather than managing music we’ll manage our preferences. This will allow us to (finally) use software agents to look for things on our behalf.
• Many processes will invert, in favor of the customer. No longer will we “push” things through the supply chain. Instead, customers will “pull” items through. Consumers will pull services on demand. Marketing will change from outbound messaging to responding to queries. We won’t search for things; we’ll say what we are looking for and let things find us instead. Software will cost 10% of what it costs today and will be much cheaper to maintain. Everyone will be both a producer and consumer of information that becomes part of the ecosystem.
• Account portability will be a leading indicator. When people can port their accounts from one vendor to another, the power in the relationship will flip. An early project is called Vendor Relationship Management, which will get the whole process rolling, in the same way that the video recorder did for television. Imagine if you could port your entire checking account or brokerage account to another bank and have the new bank understand everything – that’s the semantic web. It promises to cut the cost of health care by 25%, and that’s just the beginning.
• The result is the performance economy, where companies can’t afford to be on the other side of the table from customers. In the performance economy, you gain only when your customers do. Many industries will be flattened. It’s just getting started, but this model will come to dominate in the 21^st century.

See? Like I said – go buy this book.

Update: There is a podcast interview with David Seigel over on the excellen IT Conversations website with the good Mr Windley and for those wanting a quick 62 minute intro it’s a great place to start.

Well it was always going to happen but today The Register are running a story that the launch of Internet Eyes has been delayed whilst the Information Commissioner’s Office checks on the legality of the service after concerns were raised.

Assistant Information Commissioner Jonathan Bamford told The Register:   “CCTV operators should use appropriately trained staff to monitor images. If a CCTV system is established to help prevent and detect crime, it would be appropriate to disclose images to law enforcement agencies where a crime needs to be investigated.

“However, it is not appropriate to disclose images of identifiable individuals for entertainment purposes or to place them on the internet.

“If images are to be released for identification purposes, this should not generally be done by anyone other than the law enforcement agencies where necessary when investigating a crime.”

I for one am hoping that in this case the ICO really does step up and put a halt to Internet Eyes.

UPDATE: ITV have rescheduled the piece for 18th February.  Shame as I was hoping to hear what Internet Eyes had to say for themselves.

Internet Eyes the citizen snooping CCTV advocate, about whom I have posted before,  is to be  featured on ITV’s Tonight program on 11th February at 19.30 according to their facebook page. http://www.facebook.com/pages/Internet-Eyes/108455634071?ref=nf.

I’m personally still appalled at the idea of not only Joe Public having an eye into private CCTV footage for the purpose of reporting observed miscreants but also the notion of this snooping being in some way ranked into league tables of spotters with prizes/rewards on offer for reporting.

So finally after much work the beast that is my BEUC Forum of Privacy 2009  is complete (and busy sending right now).  It is a 173 slide monster but provisional timings stick that at around 14minutes.

As a teaser here’s the summary I’ve posted to the BEUC:

“Models, Privacy & Ownership”

When given people trust businesses those businesses perform better. But for people to truly trust businesses and organisations they must have confidence in their privacy being safe-guarded.

Barney Craggs examines the effect emerging payment mechanisms has had on the volume of personal information being traded and highlights how by abandoning old set notions of ownership any organisation can foster trust and thrive which ever business model they pursue.

UPDATE 15 June 2010: The logs show this is still one of the most read posts on my site despite having been originally posted last October.  The half price offer was short lived BUT it transpired it was also only an introductory offer.  After six months Spotify just cut me off, no warning, no offer of renewing, nothing.  One morning (same day as their “social” features went live actually) it all stopped working.

I still think £9.99 a month is too high a price point for the service and so have not resubscribed.   Sorry but there are NO half price (or any other) offers coming out of Spotify right now.

Only a couple of weeks ago I posed the question on Twitter “would Spotify double uptake if they halved the price?” To which, of course the answer was no, and it was pointed out quite clearly.

Last week we had confirmation from 3UK that they would be releasing the HTC Hero with Spotify Premium baked in next month and hey guess what I’ve just had in my inbox…

Now I am really really tempted.  Having bought 5 or 6 albums in the last month alone at £4.99 a month with offline cache the Spotify model is starting to look attractive.

UPDATE (17:50):  Having just dry run the offer it looks like it is a one-time-use discount code so it is entirely possible the offer is only being made to i) existing Spotify users and ii) even that group may be in some way limited.  Let me know if you had the offer.

I’m angry and I don’t like being made angry – it clouds my thinking, renders me even more ranty, more random than usual.  The intellectual side of me says “step back, take a breath and wait for the dark cloud to move on before passing comment” but honestly this CAN NOT wait.

Everyone in the UK (and to some degree around the globe) knows that the UK is the most CCTV’d nation on the planet.  Something like 3.5 – 4 million cameras and the average UK citizen being captured 300 times A DAY!  Billions of pounds of public money, and countless amounts of private sector cash has gone into recording everyone’s every move.

Last year the Government, under the watchful eye of the woefully ill-informed Jacqui Smith, launched a number of “initiatives” calling on the public at large to snoop, spy and dob-in anyone they thought was acting suspicious.  The scheme was widely reported to be another move in the combat against terrorism but honestly I just can’t see how.

Then we had an even more bold move suggesting that another £400m should be spent on 24hr in-home surveillance of the 20,000 “problem” families around the country “to ensure that children attend school, go to bed and eat proper meals.”  No, seriously that is what the Children’s Secretary Ed Balls was/is thinking.

So it’s obvious that New Labour is really about control and that state sponsored snooping is deemed not only acceptable by the Government but also (and wrongly IMO) essential.

BUT…

In the Times today is reporting on a worrying move by a company called Internet Eyes to employ a citizen human-turk to scan the obscene volume of live CCTV feeds and report suspicious behaviour and crime.  What makes this even more troubling is that they are rewarding viewers with cash for reports AND opening making the whole surveillance into a game with leader boards.  WTF!

This is so very very wrong.

And yet I am so riled by this my thoughts are not yet clear enough to define exactly how it is so wrong.

Obviously allowing anyone on the internet to watch a private citizens movements over CCTV is a terrible invasion of privacy.  If I walk down a street I accept that other people in the locality can see me, I also accept (whilst dislike) that the CCTV operator can also see me.  But at least I had some form of redress should that video footage be misused, my privacy breached.

I had some degree of limited exposure, some sense of my self not being shown to all and sundry.

No longer will it be only a “trained” professional operator observing me 300 times a day but some idle blaggard at the other end of the country with nothing better do than fulfil a sad voyeuristic fetish in the hope of instant cash and props from the other game players.

Granted that Internet Eyes are not disclosing the location of the viewed camera feed but it seems that the ONLY privacy being afforded by the system is that of the viewer, the reporting, the snooper.

WHAT TO DO

I honestly don’t know. Yet.  Spread the word, tweet it, facebook it, tell your mates, anything.

Awareness of this vile scheme must be raised.  If negative public opinion is enough to scupper perfectly privacy compliant (and potentially very useful) schemes like the recent mobile directory then surely public pressure can show up Internet Eyes for what it is; a truly terrible step towards an Orwellian reality.

… well more accurately I’ve been asked to attend and speak on behalf of “Every Single One of Us” (and myself & consumers of course) at the two and a half hour workshop on Alternative Business Models.  Details are over on the BEUC forum site but here’s an teaser for this session:

The B2C equation could be seen as wider than just offer and demand. Trust, including high privacy standards, may be a company’s most valuable asset. Today, some companies have developed alternative business models that allow a business to flourish while at the same time being consumer-friendly and setting a high level of consumer rights and privacy. Some European projects and business initiatives are also researching alternatives to existing business models that would ensure a higher protection of consumers’ data when surfing the Web or shopping online.

The workshop will look at existing alternative business models and identify potential developments.

As speakers we are being asked to consider the starter topics below, my question to the crowd has to be “any input, thoughts or angles?”

• What do you consider to be an alternative business model?
• What kind of alternative model should be developed/encouraged?
• Do you know of any such alternative models today?
• What incentives are required for alternative business models to develop?
• Who should promote alternative business models? Businesses? European Commission? Civil society organisations?
• Should privacy- and security-by-design be a feature of new business models?

Not being a VF UK user I was a little late to hear that apparently their PAYG topup mechanisms were out for the weekend – probably the busiest period of the week for PAYG users.

Mobile operators are not known for being the nicest of fairest of companies to deal with I know but given the ubiquity and essentialness of their service in modern life it does seem a little poor on VF’s part to not allow normally willing paying customers just to utilise the network whilst VF fanny around with their billing systems.